A useful distinction
“No longer serviced” means the old bin stops being used for normal recycling collection after replacement. It does not mean the City refuses to remove it—the City provides a free removal-request path.
- Replacement and service FAQSupports the replacement program and that the old dark-blue bin is no longer serviced after the new light-blue bin is delivered.
Open official source ↗ - 2026 light-blue bin mailerThe City’s resident-facing delivery instructions for the new recycling bin and old-bin removal.
Open official source ↗ - Official 48-hour bin tagInstructs residents to leave a missed old bin out for up to 48 hours, then use Get It Done or call.
Open official source ↗ - Container Removal RequestThe official, free Get It Done form for removal of a City container. On August 10, 2026, it published an estimated resolution time of 21 days.
Open official source ↗ - How old bins are recycledExplains the City’s process for reusing and recycling old bins.
Open official source ↗ - Get It Done community FAQOfficial help for tracking and managing a resident’s own submitted reports.
Open official source ↗ - Waste-management regulationsThe current City regulations relevant to containers and City collection service.
Open official source ↗
What we do not claim
We do not claim the City will ignore a request, guarantee a City response time, or operate a public submission API. Bin Back does not automate, scrape, edit, or close Get It Done requests.